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Shop NowPrivacy Policy
At Yohana AS, we care deeply about privacy. We believe in transparency, and we’re committed to being upfront about our privacy practices, including how we treat your personal information. We know you care about your privacy too, so we provide settings that allow you to choose how certain information is used by Yohana. This policy explains our privacy practices for Yohana.no (which we’ll refer to as the “Site”), and our other services provided by Yohana. This policy does not apply to the practices of third parties (including other members who sell using the Services or API users) who may also collect or receive data in connection with your use of the Services.
Our Privacy Policy
We process your personal information to run our business and provide our users with the Services. By accepting our Terms of Use (and in some jurisdictions, by acknowledging this policy), you confirm that you have read and understand this policy, including how and why we use your information. If you don’t want us to collect or process your personal information in the ways described in this policy, you shouldn’t use the Services. We are not responsible for the content or the privacy policies or practices of any of our members, websites hosted through Pattern by Yohana, or third-party websites.
What Personal Data We Collect and Why We Collect it?
When making a purchase, the necessary contact information such as first name, last name, address, postal address and postcode will be requested in order to complete a transaction. This is so we know exactly where to send the packages that are purchased. This is stored in the system to confirm that the customer has purchased the item, when it has been purchased and possibly when returning an item. Information about the customer can be exported at any time on demand. The information can also be removed from the online store’s register. But order information must be stored with us in relation to returns, right of withdrawal or otherwise. If possible, we can anonymise the information personal data if this is desirable for the customer.
We also use IP addresses, but this is only to collect data to count the number of visitors to the online store via Google Analytics, GA also registers which device is used when visiting the online store, as well as . IP addresses are also anonymized after the analysis of which medium the user uses and location.
We also ask if you would like to sign up for our newsletter. This information is only stored on an external database at Mailchimp and not here. When registering, we only need your name and email.
Comments
When visitors enter comments or fill out a contact form on the page, the information entered in the comment form is stored in addition to the IP address of the visitor and the visitor’s browser version. This is done to help avoid frivolous comments. An anonymous text string generated on the basis of your email address (also called a “hash”) may be sent to the Gravatar service to verify whether you have an account there. The privacy policy for Gravatar is located here: https://automattic.com/privacy/. After your comment has been approved, your profile picture will be visible to anyone associated with your comment.
Media
If you upload photos to the site, avoid uploading photos that contain information about the location where they were taken (EXIF GPS). Visitors to the page can download and extract such information from images on the page.
Contact forms
Contact forms automatically send us an email with notification of a new message on the page. This contact information that is entered into the form is stored indefinitely. The plan is to create an FAQ with us as questions recur.
Information cookies
If you post a comment on this site, you can ask us to remember your name, email and website. This information is stored in a cookie and is there to make things easier for you. You then do not need to enter this information again the next time you post a comment. These cookies expire after one year.
If you have an account and log in to this site, we will create a temporary cookie to determine whether your browser supports its use. This cookie contains no personal data and disappears as soon as you close your browser.
When you log in, cookies are created that store your login information and choices you have made regarding how content should be displayed. Cookies with login information expire after two days, while those with display choices last for one year. If you tick the &lauot;Remember me»t;, your login information will be kept for two weeks. If you log out of your account, these cookies will disappear.
If you edit or publish an article, an additional cookie will be stored in your browser. This cookie does not contain any personal information, but only the ID of the article you just edited. It expires after one day.
Embedded content from other websites
Articles on this site may include embedded content (eg videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the website from which the embedded content originates.
These websites may collect information about you, use cookies or embed tracking systems from a third party and monitor what you do via this embedded content. This also includes tracking your actions via the embedded content if you have an account and are logged into the website.
Analysis
Who we share your information with
We do not share anything, but use your personal data in our payment solution and our store data system (PCK).
How long we store information about you
If you leave a comment, the comment and information about the comment will be stored indefinitely. This is so that we can recognise follow-up comments and approve them automatically instead of putting them in a queue where they have to be manually approved by an editor. For users who register on this website (if this possibility exists), personal data that they provide in their user profile is also stored. All users can view, edit and delete their own personal data at any time (except username). Site administrators can also view and edit this information.
Your rights regarding information we hold about you
If you have an account on this site or have left comments, you can request an export file containing the personal data we hold about you. This includes all data you have given us. You can also request that we delete all personal data we have about you. This does not include information that we are required to store for administrative, legal or security reasons.
Where we send information about you
Visitors’ comments can be checked through an automatic recognition service against junk comments.
Your contact information
You can see your contact information by logging in to My Account, you can also send us a request to have data about you exported, or submit a request to delete information about you.
Additional information
How we protect your personal data
We use a store computer system called PCK. This stores information about orders and your customer information. This system only takes care of your contact information when purchasing goods on yohana.no, and does not save anything until you make an actual purchase. In addition to this, we use a payment solution as a payment solution. This stores your contact information in the same way, for security reasons such as coverage of the selected payment method, payment status, etc.
Our routines for data leaks
In the event of a breach, and if a data leak should occur, we have a rule to notify the customer within 48 hours of discovering a data leak. We want to be open and transparent when it comes to storing our customers’ information and want our customers’ full confidence in keeping their precious personal data. Payment information is not stored
Which third parties we receive information from
Shipping solution and payment solution, this happens automatically as the order is completed.
What automatic decisions are made and/or what kind of profiles are built on the basis of the users’ information.
Emails are sent for order confirmations and account registration. In addition, it brings together a payment solution and a shipping solution.
Privacy Policy Changes
We may amend or update this policy from time to time. If we believe that the changes are material, we’ll let you know by doing one (or more) of the following: (i) posting the changes on or through the Services, (ii) sending you an email or message about the changes. We encourage you to check back regularly and review any updates.
Contact
If you have any questions:
Contact Yohana’s Support team via our Contact us
OR
Send an email to Yohana’s Data Protection Officer at yonatan@yohana.no
